Refund policy

Refunds, Returns and Exchanges

Refunds, returns and exchanges are not accepted, except in the case of faulty products. We abide by Australian Consumer Law, beyond which refunds, returns and exchanges are at the discretion of The Hop + Grain.

Brewing requires an element of skill, we do not offer refunds in the instance that your brew doesn’t turn out as you had planned as this is not considered to be a product fault.